Privacy Policy

1. Introduction

Athens Search LLC ("Athens Search," "we," "us," or "our") is committed to protecting the privacy of our users and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at athenssearch.com or use our e-discovery platform at app.athenssearch.com.

2. Information We Collect

Information you provide to us:

• Contact information (name, email, phone number, company name) when you fill out our contact form or request a demo
• Account information (name, email, password) when you create an account on our platform
• Documents and data you upload to the platform for e-discovery processing

Information collected automatically:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (operating system, device type)
• Cookies and similar tracking technologies

3. How We Use Your Information

• To provide and maintain our e-discovery platform and services
• To respond to your inquiries and demo requests
• To send service-related communications (account updates, security alerts)
• To improve our website and platform
• To comply with legal obligations

We do not sell your personal information to third parties. We do not use your uploaded documents for any purpose other than providing the e-discovery services you requested.

4. Data Security

We take the security of your data seriously. Our platform is hosted on Amazon Web Services (AWS) in the United States with the following protections:

• Encryption at rest using AES-256
• Encryption in transit using TLS 1.2+
• Role-based access controls at the company and project level
• Automated backups with point-in-time recovery
• Soft-delete safeguards to prevent accidental data loss

5. Data Retention

We retain your account information and uploaded data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us at info@athenssearch.com. We will delete your data within 30 days of a verified request, unless retention is required by law.

6. Third-Party Services

We use the following third-party services to operate our platform:

• Amazon Web Services (AWS) — cloud hosting, storage, and computing
• Stripe — payment processing (we do not store your credit card information)
• Google Analytics — website traffic analysis (anonymized)

These providers have their own privacy policies and are contractually obligated to protect your data.

7. Cookies

Our website uses essential cookies to maintain your session and preferences. We may also use analytics cookies to understand how visitors use our site. You can control cookie settings through your browser preferences.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at info@athenssearch.com.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: